Customer Satisfaction Survey Name: Company: Address: Email: Phone Number: Fax: In our efforts to better server you, please rate us on our performance for the last 12 months. Note: A rating of 5 is the highest and 1 the lowest Rating Previous Rating Quality (ISO 9001) 12345 12345 Delivery 12345 12345 Responsiveness 12345 12345 Communication (Informs customer of all issues) 12345 12345 Overall Customer Satisfaction Rating 12345 12345 What aspect of our service matters to you most? What can we do better? What other services would you like us to provide? Additional Comments? Please give us any additonal comments about of services you may have here.